Why should I buy products from Buybiobag.com?
Biobag is fully authorized by the National Environmental Agency, NEMA, to sell and distribute biodegradable bags and products across all product classes in Kenya.
All of our products are geared towards being as eco-friendly as possible, and a majority of them are organic and made from sustainable materials. Our invaluable screening process makes sure the products we have are truly green and not simply branded as being green. In addition to the products we sell, all of our packaging and shipping is kept environmentally low impact as well.
Can you send me a brochure or catalog?
Not really. To reduce the use of excess paper and also due to the constant addition of new products, we only have our catalog within our website.
Can an order be placed without a computer?
Yes. We happily take your order by phone. We are available from Monday-Friday 9am-5pm.
When is my order expected to arrive?
Orders received are typically shipped out within 48 hours of orders being placed. Deliveries in Nairobi and its environs are done in 2-3 days, while deliveries outside of Nairobi are done within seven days.
Can I get faster shipping?
Yes. Faster shipping and delivery can be arranged if needed for a small additional fee. . Please contact us with any questions that you may have.
I can’t see any shipping costs?
Sometimes there may be items in your cart that do not qualify for shipping to your region. If expedited shipping costs do not appear, there may be products in your cart that do not qualify for expedited shipping. Please feel free to contact us for shipping quotes and shipping exceptions.
What happens if there is a problem with my order?
We make every effort to have your shopping experience a pleasurable event. If there is a problem with your order and it is within thirty days we will gladly exchange, replace or refund you in accordance to our shipping and return policies.
What are the benefits of opening a business account?
Having a business account opened with Buybiobag.com is perfect for companies, either big or small, with an interest in placing bulk orders. Upon the approval of your application for credit, it is very easy to order. When you’re ready, give us a call or send an email about your order. The order will be placed for you and then an invoice will be sent to you. Within 30 days of the date of the invoice, you send us a check! It is a very simple uncomplicated process. For more information simply contact us.